Mormati

The Challenge

Performance Optimization: Ensuring a high-performance user experience is a critical challenge for any OTT platform, particularly under heavy traffic conditions. The backend infrastructure must deliver low-latency content, high-speed streaming, and fast response times, even during peak demand. This involves strategic caching to reduce load times, efficient load balancing to evenly distribute requests across servers, and scalable processing to manage high concurrent usage without lag or buffering.

Complex Infrastructure Management: With a microservices architecture, individual services such as user management, content catalog, and subscriptions operate independently. While this provides flexibility, it introduces complexity in managing dependencies, deployments, and updates. Coordinating these services requires careful handling of service discovery, inter-service communication, and network configurations to avoid bottlenecks or downtime. Monitoring the health of each microservice, troubleshooting issues, and managing deployments .

High Availability and Reliability Ensuring continuous uptime is critical for an OTT platform, where users expect uninterrupted access to content. Any downtime can lead to a poor user experience and potential loss of subscribers. High availability requires implementing redundancy at every level of the infrastructure, with failover mechanisms to handle component failures seamlessly. Automated recovery solutions, such as self- healing systems and health checks, are also essential to detect issues and restore services without manual intervention. Balancing these needs while maintaining performance and keeping infrastructure costs manageable can be complex.

Scalability: As the user base grows and content popularity fluctuates, the infrastructure must be capable of dynamically scaling to accommodate sudden spikes in traffic, especially during popular events or new content releases. Auto-scaling must be configured carefully to balance demand and cost, avoiding over-provisioning (which increases costs) or under-provisioning (which affects performance). Additionally, scaling each service independently in a microservices environment can be challenging, as dependencies between services must be managed to ensure that scaling one service doesn’t bottleneck another.

Efficient Media Processing OTT platforms often require complex media processing, including transcoding, compression, and formatting, to support playback on various devices and network conditions. These processes must be optimized to minimize latency and ensure new content is available quickly. Media processing at scale, especially in a cost-effective manner, is challenging given the large file sizes and computational requirements. Balancing the need for high-quality media processing with real-time requirements and cost control is essential for smooth content delivery.

Monitoring and Alerting With a complex, multi-component architecture, comprehensive monitoring is essential for real-time visibility into system health. The challenge lies in effectively tracking metrics across multiple services, logging events, and setting up alerts to detect anomalies or failures proactively. Granular monitoring is required to understand service performance, identify bottlenecks, and quickly resolve incidents. Building a monitoring setup that balances detailed insight with manageable alerting and avoids alert fatigue can be complex but is critical to maintaining operational stability.