Real 24/7 Cloud Support, at
Transparent Pricing
45+ AWS-certified engineers delivering hands-on managed support with flat-rate pricing starting at just ₹5,000/month
Why Reliable Cloud Support Matters
Continuity
Keeps your business running by reducing downtime and resolving issues fast
Prevention
Expert help handling complex infrastructure, boosting performance and stability
Protection
Proactive monitoring, updates, and compliance audits stop issues before they affect users
Enablement
Security strengthened with continuous audits, patching, and threat response
Optimization
Frees your team to focus on innovation and growth instead of fixing technical issues
Common Challenges We See
Long Wait Times
Slow support response or internal engineers taking hours to respond
Gaps in Monitoring
No infrastructure monitoring during nights/weekends, issues found only after customer complaints
Costly Downtime
Security incidents and downtime result from lack of proactive cloud oversight
Unpredictable Pricing
Confusing support pricing that scales with usage, making budgeting impossible
No Off-Hours Coverage
Businesses vulnerable during nights, weekends, and high-traffic periods
Our Transparent Pricing Plans
Starter
- 24x7 email/ticket support
- Up to 1 AWS account
- Basic monitoring
- ~2 hrs/month hands-on
- P1: 1 hr response
- Best-effort SLA
Growth
- 24x7 support + on-call
- Up to 2 AWS accounts
- 24/7 alert triage
- ~10 hrs/month hands-on
- P1: 30 min response
- Incident runbooks
Scale
- 24/7 monitoring + on-call
- Up to 4–5 AWS accounts
- CI/CD & container support
- ~16–20 hrs/month hands-on
- P1: 15–30 min response
Business-Critical
- 24/7 monitoring + on-call
- Multi-account support
- Automatic incident bridge
- Monthly finops + security deep review
- ~32–40 hrs/month hands-on
- P1 <15 mins response
Enterprise
- 24/7/365 support
- Senior engineer prioritization
- Dedicated architect/TAM
- Compliance-ready security
- 100+ hrs/month hands-on
- P1 <10 mins response
Why To Choose CloudZenia
- 24x7 enterprise-grade cloud support with defined SLAs
- 10+ years of deep AWS, cloud architecture & DevOps expertise
- Certified cloud architects and senior DevOps engineers
- Proactive infrastructure reliability, performance & cost optimization
- End-to-end cloud engineering and platform ownership
- Managed DevOps, CI/CD, and release enablement
- Secure cloud migration and modernization at scale
- Backup, disaster recovery, and high-availability design
- Security hardening, governance, and compliance alignment
250+businesses worldwide have trusted us
$3M+collectively saved for clients through optimization
AWS Validatedwith 7 Service Delivery Programs and 1 SMB Competency
99.99%uptime maintained across supported environments in 2025
89%customer retention and repeat engagement rate
AWS Partner Network: View our AWS Partner Page
CloudZenia vs AWS Native Support
| Feature | CloudZenia | AWS Developer | AWS Business | AWS Enterprise |
|---|---|---|---|---|
| Starting Price | ₹5,000/month | $29+/3% bill | $100+/10% bill | $15,000+ |
| Support Hours | True 24/7 | Business hours | 24/7 tickets | 24/7 prioritized |
| Typical Wait Time | <10 minutes | Hours | 1 hr urgent | <15 min critical |
| Proactive Monitoring | ✓ | ✗ | ✗ | TAM-Led |
| Hands-On Support | ✓ Full | Guidance only | ✗ | ✗ |
| Cost Predictability | ✓ Fixed | Variable | Variable | Often expensive |
Additional CloudZenia Benefits
Flexible Plans
Monthly, quarterly, or annual plans with customizable SLAs for your business
Multi-Cloud Support
AWS, Azure, and Google Cloud coverage for hybrid and multi-cloud setups
CI/CD & Infrastructure
Expert design and implementation of pipelines and infrastructure as code
Security & Compliance
Audits, vulnerability assessments, and incident response support
Disaster Recovery
Comprehensive DR strategy, testing, and drills to minimize downtime
Cloud Modernization
Guidance on adopting new services and emerging technologies
Ready to Dive into Your Cloud Journey?
CloudZenia can help you wherever you are in your cloud journey. We deliver high quality services at very affordable prices.