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Intelligent CRM

Smarter CRM for Better Customer Insights and Growth

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Intelligent CRM

Marketing means to be present at the right time at the right place with the right offerings, our intelligent CRM lets you do just that. Intelligent CRM enriches the leads, analyses the best product/service fit, connects with them using the right platforms, customises hyper-personalised conversations and streamlines the lead journey resulting in faster and more reliable deal closures.

How Does It Help Your Business?

Engage and impress customers at every stage of your customer life cycle, from discovery, consideration, purchase, retention and loyalty. 

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Connect from Anywhere

Serve customers on WhatsApp, Instagram, Facebook, Email, and more such platforms through one dashboard.

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AI-Powered Lead Enrichment

Understand your customers before making a move to make informed decisions.

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Smart Interactions

Automatically respond, qualify leads, and give instant assistance without the need for human input to scale your reach.

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Advanced Analytics & Insights

Understand real-time customer behaviour, sales performance, and engagement trends reports.

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Seamless Team Collaboration

Equip your team with joint workflows, intelligent reminders, and joint ticketing for enhanced efficiency.

Use Case Across Industries

Healthcare

Healthcare

Streamline scheduling, cut wait times with reminders, personalise care plans via AI, and ensure compliance, building trust with real-time analytics.

Banking & Financial Services

Banking & Financial Services

Speeds onboarding with automated KYC, prevents fraud instantly, and provides tailored financial advice, enhancing cross-selling and retention.

Education & E-Learning

Education & E-Learning

Personalise learning, automate enrollment, assist prospects instantly, and engage alumni for stronger community ties and higher completion rates.

Retail & E-Commerce

Retail & E-Commerce

Boost sales with personalised shopping via AI recommendations, optimise pricing with demand insights, and offer instant multi-channel support, improving satisfaction and efficiency.

Restaurants & Hospitality

Restaurants & Hospitality

Manage reservations, reduce no-shows with reminders, and personalise offers using guest data while tracking feedback to enhance loyalty and repeat visits.

Property Management & Real Estate

Property Management & Real Estate

Matches leads to listings, automates follow-ups, coordinates maintenance, and offers market insights for faster deals and better tenant satisfaction.

Getting Started is Simple

Transform the way you manage customers. With CRM intelligence, onboarding, retargeting, and analysing customers becomes super simple.

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Features

Customer Data Platform

Get a unique customer profiling based on auto-generated AI segmentation determined by your business KPIs.

AI Prompts and Reminders

AI constantly pokes you with outreach plans and strategies personalised for each customer—just give a nod, and smart AI agents do the rest.

Customer Behaviour Reports

Understand your customers with AI-generated reports based on real-time customer activities and interactions.

Automatically Optimise Your Funnel

AI agents plan and improve themselves to create the most optimised funnels with minimal leaks, maximising conversions.

Connect with External Apps

Directly communicate with customers, manage tickets, and more to get a 360° customer profile integrated into your CRM.

Ready to Dive into Your Cloud Journey?

CloudZenia can help you wherever you are in your cloud journey. We deliver high quality services at very affordable prices.